Privacy Policy

Last updated: 8 May 2026

Atelier Lodge ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website at atelierlodge.com (the "Site"). This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide to us, including:

  • Name and email address when you use our contact form
  • Any additional information you choose to include in correspondence with us

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain technical data, including:

  • IP address (anonymised where possible)
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on pages
  • Date and time of visits
  • Device type (desktop, mobile, tablet)

1.3 Cookie Information

We use cookies and similar tracking technologies to enhance your browsing experience. See Section 5 for our full Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our Site: Ensuring the Site functions correctly and is accessible
  • To respond to enquiries: Processing and responding to your contact form submissions
  • To improve our Site: Analysing usage patterns to enhance content and user experience
  • To ensure security: Detecting and preventing fraud, abuse, or security incidents
  • To comply with legal obligations: Meeting our regulatory and legal requirements

3. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

  • Consent: Where you have given us explicit consent to process your data (e.g., accepting cookies, submitting a contact form)
  • Legitimate interests: Where processing is necessary for our legitimate interests (e.g., improving our Site, ensuring security) and does not override your rights
  • Legal obligation: Where we are required to process data to comply with the law

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Analytics providers: Such as Google Analytics (with IP anonymisation enabled) to help us understand Site usage
  • Hosting providers: Our Site is hosted on Cloudflare, which may process technical data to deliver our content
  • Affiliate partners: When you click on affiliate links, the third-party casino operator may collect data according to their own privacy policies. We encourage you to review their policies before interacting with their sites
  • Legal authorities: If required by law, regulation, or legal process

5. Cookies

5.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and understand how you use the site.

5.2 Types of Cookies We Use

  • Essential cookies: Required for the Site to function properly (e.g., session management). These cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with our Site. We use Google Analytics with IP anonymisation enabled.
  • Affiliate tracking cookies: Used by our affiliate partners to track referrals from our Site. These cookies are placed by third-party casino operators when you click on affiliate links.

5.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling cookies may affect the functionality of our Site.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access: You can request a copy of the personal data we hold about you
  • Right to rectification: You can request that we correct inaccurate or incomplete data
  • Right to erasure: You can request that we delete your personal data (subject to legal obligations)
  • Right to restrict processing: You can request that we limit how we use your data
  • Right to data portability: You can request your data in a structured, commonly used format
  • Right to object: You can object to our processing of your personal data based on legitimate interests
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details in Section 10.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Contact form data: Retained for up to 12 months after our last interaction
  • Analytics data: Retained for up to 26 months (Google Analytics default)
  • Server logs: Retained for up to 90 days

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmission
  • Regular security assessments
  • Access controls limiting who can view personal data
  • Cloudflare security protections including DDoS mitigation

While we strive to protect your personal data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. International Transfers

Your data may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions by the UK Information Commissioner's Office (ICO).

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

11. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.